FAQs
Heating - General


Q. What is the most efficient thermostat setting for heating?

A. The best setting is the lowest temperature at which you are comfortable. Most people can be comfortable at a setting of 68 - 70 o - each degree higher than that can increase your heating costs by 1-2%.


Q. I've heard that setting back my heat can actually cost me more when I turn the thermostat back up - is this true?

A. With most heating systems, you will save by turning the thermostat back for four hours or more. If you have a heat pump, you should either set the thermostat at a comfortable temperature and leave it, or purchase a programmable thermostat specifically designed for a heat pump.


Q. How often should I change the filters in my forced air heating or air conditioning system?

A. You should check your filters on a regular basis (monthly checks are recommended), and replace them whenever they appear dirty. A dirty filter can interfere with the proper air flow through the system, making it work harder and increasing operating costs.


Q. How often should I have my heating system serviced?

A. Any central heating system should be checked by a qualified service person once a year. Annual maintenance can extend the life of the system while also maintaining optimum efficiency.


Q. I've seen furnaces and air conditioners rated in terms of BTUs. What is a BTU?

A. A BTU or British Thermal Unit is a unit of heat. One BTU is roughly equivalent to the amount of heat produced by a single kitchen match burning completely.


Q. What is a "dual fuel" system, and how does it work?

A. Dual fuel systems can switch between two different fuels or energy sources, typically gas and electricity. The most common type combines an electric heat pump with a gas furnace. The heat pump provides heating during milder weather when it is most efficient, and the gas furnace takes over in colder weather when it is most efficient.


Q. I've been using my fireplace to heat my house, but my (electric/gas) bills have not gone down. Why is this?

A. Most fireplaces are not very effective at heating the home, because they draw a great deal of inside, heated air up the chimney. Consider installing a set of glass doors which will limit the amount of air drawn up the chimney while allowing the heat to radiant into the room.


Q. If my power goes out, is it safe to run my oven with the door open for heat?

A. Using a stove or oven for heat is NOT recommended. If the stove or oven is electric, the exposed elements can be a safety hazard, and if the stove or oven is gas, the unvented combustion byproducts can be a health hazard. The safest thing to do is keep all doors and windows closed and bundle up until the power is back on.


Q. I've heard a lot lately about duct cleaning services - should I have this done?

A. Unless you are experiencing indoor air quality problems, it is probably not necessary. If you do feel that it's necessary, be sure to use a qualified, reputable contractor.


Q. Should I open the heating registers in the ductwork in my basement to keep my water pipes from freezing in winter?

A. Unless your basement ceiling is insulated, there is probably enough heat loss from the upstairs into the basement to keep pipes from freezing. If your pipes are exposed to cold air leaking in around the perimeter of the basement, you should seal any places where cold air is getting in and insulate the pipes. This should keep them from freezing without the need to intentionally heat the basement.


Q. What about using "heat tape" to keep my pipes from freezing in winter?

A. The best option is to make sure the pipes are insulated and any sources of outside air infiltration sealed. When pipes freeze, it is usually due to exposure to cold outside air. If the pipes cannot be adequately protected, "heat tape" (a tape-like material with a thin electric wire which produces heat) should be used only with caution - there have been cases of fires started by faulty or damaged heat tape.


Q. Is it a good idea to close or seal off the heating registers in unused rooms?

A. Closing or sealing a small number of heating registers may cut your heating bills some, but with central forced air systems, closing off more than one-third of your registers can create pressure imbalances and make the blower fan work harder, potentially shortening equipment life.


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